Every auto repair shop requires the right tools to provide the best services to their clients. Considering that there is stiff competition from many other similar dealerships, you do not want to risk losing your customers just because you have not installed the right systems. Instead of that, you can choose to invest in solutions such as Tekmetric auto shop software. It can do away with most problems that traditional repairs posed. If you are wondering what this system is, it is one of the latest solutions that guarantee the best results. Here is what you will get after installation.
A tidy, paperless process
Sometimes, writing reports with your hand can be a tedious process. It becomes worse when you have oil, grease, and other substances on your hands. The papers can get so untidy that the customer will not even want to touch it. In addition to that, writing such reports on paper means that you will be spending a lot of time. However, with auto shop software, you are sure that no paper will be needed. Instead, you will be sending reports directly to your clients. It becomes even better when you know that you will not have to cross, rub, or edit reports just because you missed some details.
Integration into the digitally-connected world
Most motorists are now using smartphones. They want to find everything in one place, and so, they have installed mobile applications that solve their daily problems. Because of this development, there is no doubt that these people will be looking for auto repair technicians that connect to the digital world. They do not want to search for you manually or read reports from files when they can get them on the go. By using auto shop software, you tap into this community, and therefore, you are sure that there will be a constant flow of customers even with less marketing and advertising.
Immediate digital records
You cannot effectively manage an auto repair shop without the proper management of records. You want to find them instantly whenever you need them. However, how quickly can you locate those paper records from last week? Imagine what will happen when a customer walks into your shop demanding those reports, but you cannot find them. When you use auto shop software, you ensure that records are availed instantly in digital formats. They could be videos, images, or voice recordings. In addition to that, it is easier to keep records in such form than when they are in hard copy. You can even choose to store them on the cloud and retrieve them whenever you want.
Instant communication with customers
If you have been running an auto repair shop for long, you know the importance of customer relations. Customers can be a wired lot. You may think that they are satisfied only for them to walk into your shop fuming because of things that you do not understand. It could be because you did not communicate effectively and therefore, they do not have any idea what has been going on. When you send pictures and other media files through autoshop software, they will not even ask a question. They will see the amount of work that needs to be done on their cars and act accordingly.
Tekmetric is one of the best companies when it comes to the provision of auto shop software. They have an all-inclusive system that allows you to inspect vehicles digitally. You can try their packages that enable you to a one year trial before you decide whether or not to purchase the full package. It will help you to avoid a lot of problems.